Everything you need to know about booking your next perfect tee time.
FairwayFirst is an AI-powered golf concierge that automates tee time bookings at your favorite courses. Here's how it works:
It's like having a dedicated golf concierge working 24/7, but at a fraction of the cost.
FairwayFirst works with the major tee time booking platforms used by golf courses nationwide:
If your course uses one of these platforms, we can book for you. If not, reach out — we may be able to add it.
Getting started is simple:
Ready? Head to our booking page to get started.
Tee times are typically released by golf courses in one of two windows:
Our agent monitors both windows and books immediately when times matching your preferences become available. Most bookings happen within 24 hours of release, but some premium times book within minutes.
Pro tip: Specifying more flexible preferences (multiple days, wider time windows) increases your booking success rate.
You'll receive an email confirmation as soon as your tee time is booked, including:
You can also log in to your golf club's platform directly (using the credentials you provided) to confirm the booking is there.
Within 15 minutes of payment you'll receive a welcome email confirming your setup. Monitoring begins immediately — our system starts checking your course's booking portal right away. You don't need to do anything else.
Most members receive their first confirmed booking within 48–72 hours. It depends on how competitive your course is and how flexible your time preferences are. Broader preferences (e.g. any time between 7–10 AM on Saturday or Sunday) result in faster bookings.
You'll receive an email confirmation the moment a booking is secured — typically within seconds of the slot opening. The email includes the date, time, course, and number of players confirmed. SMS notifications are on our roadmap.
You'll receive a weekly status email every Monday confirming your monitoring is active, what we checked, and any attempts made. If you ever want a real-time update, email charstractrading@gmail.com and we'll reply within a few hours.
24 hours a day, 7 days a week — our system checks your course's booking portal every 60 seconds. Most courses release new tee time slots between 6:00 AM and 8:00 AM local time, so our system is especially active during that window.
Managed Service ($15/month) is our all-inclusive subscription plan.
You get:
Best for golfers who want a "set it and forget it" solution with predictable monthly costs.
Birdie Plan ($5 per successful booking) is our pay-as-you-go plan.
You only pay when we successfully book a tee time for you. No monthly subscription, no minimum commitment.
Good for:
Math: If you book more than 3 times per month, Managed Service ($15/month) becomes cheaper. Below 3 bookings/month? Birdie Plan saves you money.
Managed Service: Billed monthly on your subscription anniversary date. You'll see the charge appear on your credit card statement as "FairwayFirst".
Birdie Plan: Charged immediately when a booking is confirmed. Each successful booking generates a separate $5 transaction.
All payments are processed securely through Stripe, a PCI-DSS Level 1 certified payment processor. We never see or store your credit card details.
Yes, absolutely. Both plans are month-to-month with no long-term commitment.
To cancel Managed Service, log into your account and click "Cancel Subscription," or email us at charstractrading@gmail.com.
Refunds within 30 days: If you're unhappy with FairwayFirst, we offer a full refund within 30 days of your first payment, no questions asked.
After 30 days: Refunds are evaluated case-by-case. Reach out to support with details.
Birdie Plan bookings: Non-refundable. Once a tee time is booked, it's yours. If you need to cancel, contact the golf course directly.
We accept all major payment methods through Stripe:
All payments are processed securely. Your card information never touches our servers — Stripe handles all payment processing.
The Managed Service ($15/month) includes up to 4 confirmed bookings per month — roughly one per week. You also choose up to 2 preferred days per week for monitoring. If you need more frequency, the Birdie Plan ($5 per booking) can be used alongside or instead, with no monthly commitment.
Yes. Email us at charstractrading@gmail.com and we'll update your plan same-day. Upgrades are prorated — you only pay the difference for the remaining days in your billing cycle.
We don't offer a free trial, but we do provide a 7-day satisfaction guarantee. If FairwayFirst hasn't secured a single booking attempt in your first 7 days, we'll issue a full refund — no questions asked. Email us within 7 days of signup.
For members with flexible time preferences (a 2–3 hour window), we successfully secure tee times for over 85% of members within their first week. For highly competitive courses with narrow time windows, it may take longer — but we keep monitoring until we deliver.
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) via Stripe — one of the world's most secure payment processors. We also support Apple Pay and Google Pay where available. We never store your card information ourselves.
We support 98+ verified golf courses across the United States using these booking platforms:
To see if your course is supported, enter your course name when booking. If it's not listed yet, let us know — we add new courses regularly based on member requests.
Let us know! Email charstractrading@gmail.com with:
If your course uses one of our supported platforms, we can likely add it within a few days. If they use a platform we don't support yet, we'll add it to our roadmap.
The fallback window is how far in advance we can book tee times for you.
Most courses release tee times 60-90 days in advance, so our booking agent monitors that window and books as soon as availability matches your preferences.
If you need a tee time sooner (within 60 days), some courses still have available slots that may not require our advance booking service. You can always try booking directly through the course's website or calling the pro shop.
Yes! With the Managed Service plan, you can specify multiple courses, and we'll book at any of them as availability opens up.
You can also set different preferences for different courses (e.g., "Morning times at Course A, afternoon times at Course B"). Just provide those details when signing up, and our agent will handle the rest.
You can cancel directly through the golf course's booking platform (the same way you'd cancel any tee time).
Every booking confirmation email includes a link to manage or cancel your tee time. You can also:
Important: Check the course's cancellation policy. Most courses offer free cancellation up to 48 hours before your tee time.
You can be as specific or as flexible as you want:
Days: Any day of the week, or select specific days (e.g., "weekends only" or "Monday-Friday only")
Times: Any time the course offers, typically 6:00 AM to dusk. You can specify a range (e.g., "7:00 AM to 9:00 AM") or individual time slots.
Group size: 1-4 players (standard golf foursome)
Pro tip: The more flexible you are, the more likely we'll find availability. Narrow preferences means fewer bookings.
We start monitoring as soon as tee times become available for your target dates — typically 7 days in advance for most public courses, and up to 14 days for private and semi-private clubs. We recommend targeting 7–10 days out for the best balance of availability and success rate.
We target your exact preferred times first. If those slots aren't available, we automatically check within your fallback window (default 30 minutes before or after). You control how flexible that window is in your booking preferences.
The system will continue monitoring for your next preferred slot. If you don't want an additional booking on a particular week, simply email us to pause monitoring for those specific dates. We're adding a self-service pause option to the member dashboard.
Yes. Email charstractrading@gmail.com with the dates you want skipped and we'll apply them to your account within a few hours. Common uses: vacations, travel, or weeks when you already have plans.
Yes — you can pause your Managed Service subscription for up to 30 days per year. Just email us at least 24 hours before your next billing date and we'll pause billing and monitoring until you're ready to resume. You won't be charged during a pause.
Yes. As long as you have a valid member login to your club's booking portal, we can monitor and book on your behalf. Your credentials are stored with AES-256 encryption and only used during active booking sessions.
Yes. Email us your new course details and we'll update your preferences within 24 hours. Switching courses doesn't reset your booking count for the month.
Our team monitors for platform changes across all supported systems. If a course updates their booking portal, we adapt our system accordingly. In rare cases where we need updated credentials from you, we'll email you promptly so there's no disruption.
Bookings are made under your member account, exactly as if you logged in yourself. Whether you can add guests, cart fees, or additional players depends entirely on your club's own booking policies — we replicate what you could do manually.
Yes, it's safe. We use the same encryption standards as banks and Fortune 500 companies to protect your credentials.
Your golf club username and password are encrypted with AES-256-CBC — the military-grade encryption standard. Even our engineers cannot read your password.
See our full Security Page for details on how we protect your data.
Your credentials are stored in an encrypted vault called Vault Keeper:
For full technical details, see our Security Page.
Only the booking agent can access your credentials, and only during active bookings.
Zero storage of plaintext credentials. Ever.
Most golf clubs don't explicitly prohibit members from using booking assistants — the booking appears as a normal member login and reservation, no different from you doing it yourself. That said, we recommend reviewing your specific club's terms of service. FairwayFirst acts solely on your behalf using your own credentials.
Bookings appear as standard member reservations — there is no FairwayFirst branding, no third-party identification, and no indication that automation was used. It looks identical to a booking you made yourself.
Your encrypted credentials are permanently and irreversibly deleted from our vault within 24 hours of cancellation. We send you a confirmation email when deletion is complete. We retain no copies and have no way to recover them after deletion.
Log into your FairwayFirst account and update your preferences anytime:
Changes take effect immediately. Your booking agent will use your new preferences for future bookings.
Canceling Managed Service is easy:
Your subscription ends at the end of your current billing cycle. No refunds for the remainder of the month.
If you signed up through Birdie Plan (pay-per-booking), there's nothing to cancel — just stop requesting bookings.
We're here to help! Reach out anytime:
We read every email and take your feedback seriously. Whether you have a question, issue, or suggestion, let us know.
Email charstractrading@gmail.com with your updated preferences — new times, days, fallback window, or player count. Changes take effect within 24 hours. A self-service preferences panel is coming soon.
Email us with your new day preferences. Remember: the Managed Service plan supports up to 2 preferred monitoring days per week (included in your 4 bookings/month).
Email charstractrading@gmail.com at any time — we'll cancel immediately with no cancellation fees. Your monitoring stops at the end of your current billing period. If you cancel within 7 days and no bookings were made, you're eligible for a full refund.
Email us at charstractrading@gmail.com — we respond within a few hours during business days. We're a small, dedicated team and we read every email personally.
We're here to help. Reach out anytime, and we'll get back to you within 24 hours.
Contact Support